Thank you for visiting our new X-POLE Canadian site.

FAQs

PURCHASING A POLE

What pole should I get?

Choosing a pole...

What is the difference between the pole finishes?

What is the difference in pole diameters?

What is the difference between the Sport and Xpert pole?

Shipping

What courier do you ship from?

What is the cost of shipping?

I'm not from Canada. How can I order?

Do you offer expedited shipping?

Pick Up - Local Collection

SET UP

Handling installation

Can I use my pole on slanted ceilings?

Can I use my pole on popcorn ceilings?

Can I use my pole on carpet?

Will my pole damage my floor/ceiling?

Is the pole permanent?

Is the pole portable?

I'm missing a piece...

What is the footprint of the A-Frame?

X-STAGE

Standard vs. Lite

X-STAGE Standard

X-STAGE Lite

Which one should I get?

Can I make my pole shorter?

RETURNS, EXCHANGES & WARRANTY

Returns Policy

Our policy on returns.

Exchanges

Rules for exchange.

Warranty

6-months

TECHNICAL SUPPORT

How to maintain your pole

How to clean your pole...

CONTACT US

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